Great experience from start to finish. I called and asked to have the representative bring Shaw laminate Flooring, which is made in the USA and that does not have the Formaldehyde problems that laminate made in China have. Michael, the owner, came to our house with a nice selection of flooring. We chose a Rio Grande Cherry that I had seen on the Shaw flooring official site. We explained to Michael that our installation would have to wait about a month and half to coordinate with removal of old furniture and delivery of new furniture, He had no problem with that. Today; Gus, who was friendly and polite, did a beautiful installation on the bedroom floor and in the closet. Everything was cut perfectly. There were no gaps where the flooring meets the wall moldings. From extra laminate, Gus also cut a perfectly fitting transition strip to cover the threshold entry to the room. He pulled up the old carpeting and padding; neatly tied it up and placed on the curb. The house was left spotless.